Doing What’s Right.
The Three Word Philosophy.
Our philosophy (or motto) is extremely short, yet carries through every single aspect of our business. The three words are: “Do What’s Right.” It doesn’t matter what the circumstance, our overriding value structure makes us live and die by doing what is right and just. It’s just the best way to go! In 2002, we were honored with the Joe Caputo Dealer of the Year Award. This award from the “International Door Association” is given to a company within the door industry that represents honesty, integrity, and is respected within the community. We are both proud of this honor…and humble enough to not rest on our laurels.
How It All Started
In the late 1970’s, Rick Rinderle was part of a partnership in a fencing business. In the winters, the fencing business was slow, so the company decided to do door work to keep busy. When Rick was put on the roster, he went on service calls the first day, installs the next day, and by the third day, he called his wife and told her “I found what I want to do for the rest of my life!”
The first partnership did not work out, so he decided to bet on his marital partner. He and his wife Marlene took out a loan, bought a van, and started a business out of their home. They officially incorporated in the summer of ’83. From stocking product in a tiny wood shed, to answering phones while taking care of three boys and working countless, tireless hours, they realized their dream of owning a successful service business that it has grown into today.
Keeping It In The Family
Three of Rick and Marlene’s sons work in the business. Jeff is responsible for sales & marketing, business development and various operations. Brian’s role is managing the field service team and enhancing how our technicians safely and effectively perform duties out on the job site. Michael’s role is the IT Administration, and is constantly developing innovative ways to gather and exchange digital information between customers, vendors, technicians and office staff.
Rick and Marlene are still owner/operators in the business and have the same dedication and vigor as they did 30+ years ago. Rick is Vice President, and oversees all aspects of the business. Marlene is President. She is responsible for all business financials, and plays a very important role in strategic planning and company vision.
Providing Peace Of Mind
We have become a facility manager’s best resource when it comes to his or her door needs. We respect your most precious asset—your TIME. In the fast paced lives of our business culture today, there is no time to waste on a poor solution. We’re here to provide answers, quickly and correctly, the first time. Give us a try. If you are not happy—you pay nothing. Nothing to lose, everything to gain. That’s peace of mind.
We have been very blessed in many ways and appreciate the friendships we have built throughout the years, the challenges we have faced and overcome, and the customers that rely on us to take care of them. For those of you that have been with us for a while, you are part of our family and we look forward to future business adventures together. If you are new to us, we welcome you and look forward to working with you. Let us prove to you that we can give you the value you deserve…and EARN your business.