Technicians With The Midas Touch
We cross-train all of our technicians, so we can cover a lot of ground and response to your needs promptly. With over 30+ years of experience, we’ve created a technical network where each technician has a support system available at a moment’s notice. We are the leaders in commercial and industrial doors in the Southeastern Wisconsin area. We have the capabilities to service any door or operable system that you can imagine. If it swings, pivots, retracts, slides, raises, lowers, folds, bi-parts, telescopes, accordions, or moves in any direction, we’re on it!
Installation & Retrofit
High Caliber Installations
The finest product in the world is ultimately undermined if it was not installed properly from the start. With that fact known, we put the same effort into our installations as we put into searching for the highest quality products. We strive to make sure our installations are as near perfect as possible. This ensures the life of the product, the presentation and the performance of the entire system.
We’ve made the investment in a variety of equipment to get the job done safely. From scissors lifts that we trailer to job sites, welders and torches that are mounted on the trucks, and power tools that we bring with us — we are ready to get the job done.
Our installers are trained in-house, as well as out in the field, until they are ready to be out on their own. They are trained to pay attention to detail, are professional, friendly and very thorough. Our training program and process has become more and more advanced every year.
Repair & Replacement
One of the qualities we are most proud of is our response to service requests. Our service technicians are cross-trained to service all of the products we sell. With our on-call program, we are available 24 hours per day, 365 days per year. When you call, you will always be able to talk to a live person. Before we come out to your location, we ask the appropriate questions in order to know your expectations.
Door System Rebuild
High Cycle Upgrades
Fire Door Testing/Repair
Gym Equipment Upgrades
If you don’t see something listed above, please call and ask. If we don’t do it, we’d be happy to offer a recommendation.
A growing trend in business today is the implementation of regularly scheduled maintenance programs. We have an ever-expanding list of customers who have us perform maintenance at their desired intervals (annual, bi-annually, quarterly and monthly) to save them money on costly repairs from major breakdowns by catching a small problem before it becomes a colossal dilemma. Preventing downtime and costly repairs is a lifesaver for most facility managers. The are able to keep an intelligent, watchful eye on their doors and equipment by having regular check-ups.
“We use a multi-point inspection form on every PM, which is custom designed to ensure a thorough overview is done, and serves as a report for our customers to review.”
Common Preventative Maintenance Programs
Overhead Sectional & Rolling Doors
High Speed/Performance Doors
Underground/High Traffic Doors
Dock Levelers & Restraints
Standard/Fire Rated Pedestrian Doors
Bleacher & Gym Equipment
Estimate & Consultation
With a full staff of estimators and sales consultants, we can meet with you to survey your site and make recommendations as to the best solution for your needs. Our service technicians are also equipped with inspection/take-off sheets to bring important information back to the office for analysis, cost estimation and proper recommendations.
Phone Advice & Technical Support
If you have a simple question or need for advice on what course of action to take regarding your situation, our helpful inside office team will do their best to assist you over the phone, or direct you to a location on our website to find the answer.
“If we can’t find it, most likely, it doesn’t exist. In the past 25+ years, we’ve accumulated many resources to find odd products, parts, wiring diagrams and manuals. We’ve created quite a large reference library to draw from. In some cases; if it doesn’t exist, we can create something custom for you.”
Creative Thinking on Special Projects
When it comes to difficult situations—we are up for the challenge! Our creative team loves to go to work for you. We hit the conference table and get into brainstorming mode, looking for every available option. We identify the best options and present them to you for your approval.
Parts & Inventory
When your equipment is down or your point of access is compromised, you want it repaired and back up and running as soon as possible. In the past 30+ years, we’ve accumulated a list of the most commonly used or most necessary repair parts to have on hand. We then stock them on our trucks and in our warehouse. It may cost a little more upfront to keep items on hand, but the pay-off is worth it.
Our warehouse manager pays close attention to our warehouse inventory, so we always have plenty of stock to reload the trucks in our service fleet. Each one of our trucks weighs about 14,000 lbs. When we set one up, the goal is be completely prepared to serve our customers.
Are You a Do-It-Yourselfer?
We have a walk-in parts department connected to our office. Please stop by and we will do our best to help you at our parts counter. Give us a call first, if you can – that way we can make sure we have what you are looking for.