The Rinderle Story
How it All Started
In the late 1970’s, Rick Rinderle was in a partnership with another gentleman in a fencing business. In the winters the fencing business was slow, so the company decided to do door work to keep busy. When Rick was put on the roster, he went on a handful of service calls the first day, some installs the next day, and by the third day he called his wife and told her “I found what I want to do for the rest of my life!”
He and his wife Marlene took out a loan, bought a van, and started a business out of their home on the south side of Milwaukee. They officially incorporated in the summer of ’83. From storing product in a tiny wood shed in the city alley, to answering phones while taking care of three boys, and working countless tireless hours, they realized their dream of owning a successful service business.
Every day was focused on amazing customer service, doing what's right and performing work to be proud of. That same mission still continues today.
Growing Through Family
Rick and Marlene have three sons. All have grown up in the business (Jeff and Brian have been in it all their adult lives). Jeff is responsible for sales and marketing, business development, and various operations within the company. Brian’s role is managing and training the field service team and enhancing how our technicians safely and effectively perform duties out on the job site. Michael worked in the business early on in the field and played an important role in setting up the current IT structure. He currently runs his own IT business.
Rick and Marlene are still owner/operators in the business and have the same dedication and vigor as they did 30+ years ago. Rick is Vice President and oversees all aspects of the business. Marlene is President. She is responsible for all business financials and plays a very important role in strategic planning and company vision.
Providing Peace of Mind
We have become a facility manager’s best resource when it comes to his or her door needs. We respect your most precious asset—your TIME. In the fast-paced lives of our business culture today, there is no time to waste on a poor solution. We’re here to provide answers, quickly and correctly, the first time. Give us a try. If you are not happy—you pay nothing. Nothing to lose, everything to gain. That’s peace of mind.
We have been very blessed in many ways and appreciate the friendships we have built throughout the years, the challenges we have faced and overcome, and the customers that rely on us to take care of them. For those of you that have been with us for a while, you are part of our family and we look forward to future business adventures together. If you are new to us, we welcome you and look forward to working with you. Let us prove to you that we can give you the value you deserve… and EARN your business.